My smartphone Vivo V7 was at 5% and was connected to the charger, however, the phone was not charging so it drained to 0%. The smartphone detects the charger, however, the battery is not charging.
The charger is definitely working for other phones except, mine. My phone never got wet as well. One reason might be that my phone is oftentimes drained lately since the battery drains fast.
deniseastorga
This charger works on other smartphones except for this phone. I’ve also checked if It had moisture or any foreign material at my charger port. My phone does detect the charger (it lights up) but it doesn’t charge.
Harold
Make sure the charging port doesn’t have moisture or any foreign material suspended in it.
Try connecting the phone to a computer and see if it gets detected or if the phone itself acknowledges the connection.
Try using a different charger and see if that works.