i keep trying to download netflix and snapchat and it wont work, the phone is pretty old but i have an ipad that i have it on too that is old.
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Rongaj
Hi,
Usually, unable to download problem is caused by certain factors. There are few things that you’ll need to check and try. First, make sure that your iPhone 5c has enough storage space for that certain app. Also, check if iOS restrictions has been enabled on your device by going to Settings > General > Restrictions. Just enter your passcode and check if “Installing Apps” has been turned off. If it is off, just toggle to turn on the feature. Then, download the apps using Wi-Fi connection if you’re trying to download them over mobile data.
You can also try signing out your App Store then sign in again. This will refresh the information saved on your iPhone. Performing a reset on your network settings and all settings might also help as they can clear some erratic information that may have occurred while using the phone.
Your last resort if none of those recommendations worked is to wipe out your iPhone by performing a factory reset. You may perform a backup via iTunes or iCloud if you wish to give this a try to ensure that you can retrieve your important files after erasing all contents on your device.
You can also reach out to Apple support should the issue persists after performing the recommendations above. They may be able to provide additional information or official recommendations that could fix the issue.