Hello,
My camera and flashlight stopped working last night (5/29/20). When opening the camera app, it displays the error “Warning: Camera Failed” and the flash light gives the message “Can’t turn on flashlight. Camera light being used by other app.” Any app that uses the camera (Duo, Skype, Snapchat) will display a variation of “camera unavailable…try restarting.”
So far, I have:
1. Forced stopped/cleared the cache on the camera.
2. Cleared the Cache Partition.
3. Booted in Safe Mode.
4: Factory reset
Nothing has worked, but there was something that came up in the recovery mode. My phone tried to install a system update, but the error “No Command” came up. A few seconds later and I was in recovery mode. Another error message displayed at the bottom of the recovery screen:
#fail to open recovery_clause(No such file or directory)#
#Reboot Recovery Cause is [UNKNOWN]#
No Support SINGLE-SKU
File-Based OTA
Supported API: 3
# MANUAL MODE v1.0.0#
Successfully verified dmverity hash tree
I checked r/GalaxyS7 and another user is having the exact same issue right now, so I’m thinking it has something to do with the software update vs a hardware issue.
Thanks,
IRB