If you want to restore the phone to factory default settings to fix the WiFi issue on your device, make sure to back up your files beforehand as the process will result to a complete data loss. If you are set, then do these:
> Turn off your Galaxy A20.
> Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
> When the Galaxy A20 logo shows, release all three keys.
> Your Galaxy A20 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
> Press the Volume down key several times to highlight ‘wipe data / factory reset’.
> Press Power button to select.
> Press the Volume down key until ‘Yes’ is highlighted.
> Press Power button to select and start the master reset.
> When the master reset is complete, ‘Reboot system now’ is highlighted.
> Press the Power key to restart your phone.
If the rest of the devices connected to the WiFi network are getting stable internet connection from the router or modem, you need to troubleshoot your Galaxy A20. Otherwise, restart your router or modem to rule out internet connection issues.
Fix the WiFi issue on your Galaxy A20 using these tweaks:
1. Perform a forced restart and try to connect to the WiFi network again.
> Press and hold the Volume Down button and don’t release it yet.
> Continue holding down the volume button, then press and hold the Power key as well.
> Keep both keys held down together for 15 seconds or until the Galaxy A20 logo appears on the screen.
Once the phone is back on, try connecting to the WiFi network again. Then check if the signal you are getting from the network is already stable.
2. Reset your phone’s network settings.
Network-related issues can be ruled out by restoring the network settings to default. Which means that all existing connections including your WiFi network will be wiped out.
> Pull down the notification panel by swiping down from the top of your screen.
> Tap the Settings icon on the upper-right corner.
> Scroll to and tap General management.
> Tap Reset.
> Tap Reset network settings.
> Tap Reset settings.
> If prompted, enter your PIN, Password or Pattern.
> Lastly, tap Reset.
Wait for the phone to finish the restart and then enable WiFi.
Allow your Galaxy A20 to reconnect to the network.
3. Wipe the cache partition of your device.
Your phone’s performance including network services can be affected once a cache date stored in dedicated partition becomes corrupted. Here’s how to rule this out:
> Turn off your phone.
> Press and hold the Volume Up and the Bixby keys, then press and hold the Power key.
> When the Galaxy A20 logo shows, release all three keys.
> Your Galaxy A20 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
> Press the Volume down key several times to highlight wipe cache partition.
> Press Power key to select.
> Press the Volume down key to highlight yes, them and press the Power key to select.
> When the wipe cache partition is complete, Reboot system now is highlighted.
> Press the Power key to restart the phone.
Then reconnect your phone to the WiFi network and see if the problem has been fixed. If you are still getting a poor connection from the network, might as well try to restore your phone to factory default settings. M
Dina
If you want to restore the phone to factory default settings to fix the WiFi issue on your device, make sure to back up your files beforehand as the process will result to a complete data loss. If you are set, then do these:
> Turn off your Galaxy A20.
> Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
> When the Galaxy A20 logo shows, release all three keys.
> Your Galaxy A20 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
> Press the Volume down key several times to highlight ‘wipe data / factory reset’.
> Press Power button to select.
> Press the Volume down key until ‘Yes’ is highlighted.
> Press Power button to select and start the master reset.
> When the master reset is complete, ‘Reboot system now’ is highlighted.
> Press the Power key to restart your phone.
Dina
If the rest of the devices connected to the WiFi network are getting stable internet connection from the router or modem, you need to troubleshoot your Galaxy A20. Otherwise, restart your router or modem to rule out internet connection issues.
Fix the WiFi issue on your Galaxy A20 using these tweaks:
1. Perform a forced restart and try to connect to the WiFi network again.
> Press and hold the Volume Down button and don’t release it yet.
> Continue holding down the volume button, then press and hold the Power key as well.
> Keep both keys held down together for 15 seconds or until the Galaxy A20 logo appears on the screen.
Once the phone is back on, try connecting to the WiFi network again. Then check if the signal you are getting from the network is already stable.
2. Reset your phone’s network settings.
Network-related issues can be ruled out by restoring the network settings to default. Which means that all existing connections including your WiFi network will be wiped out.
> Pull down the notification panel by swiping down from the top of your screen.
> Tap the Settings icon on the upper-right corner.
> Scroll to and tap General management.
> Tap Reset.
> Tap Reset network settings.
> Tap Reset settings.
> If prompted, enter your PIN, Password or Pattern.
> Lastly, tap Reset.
Wait for the phone to finish the restart and then enable WiFi.
Allow your Galaxy A20 to reconnect to the network.
3. Wipe the cache partition of your device.
Your phone’s performance including network services can be affected once a cache date stored in dedicated partition becomes corrupted. Here’s how to rule this out:
> Turn off your phone.
> Press and hold the Volume Up and the Bixby keys, then press and hold the Power key.
> When the Galaxy A20 logo shows, release all three keys.
> Your Galaxy A20 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
> Press the Volume down key several times to highlight wipe cache partition.
> Press Power key to select.
> Press the Volume down key to highlight yes, them and press the Power key to select.
> When the wipe cache partition is complete, Reboot system now is highlighted.
> Press the Power key to restart the phone.
Then reconnect your phone to the WiFi network and see if the problem has been fixed. If you are still getting a poor connection from the network, might as well try to restore your phone to factory default settings. M