My phone overheated and it died completely. It stopped charging and it won’t turn on. I have done everything possible, from soft reset to hard reboot but still it won’t respond. I have charged overnight and and even soft reset even when charging.
I have taken it to few technicians and it couldn’t be repaired. I have also spoken to Samsung and the only solution is to do a factory reset and fix a new motherboard.
But the issue is I will like to recover my data. I have my data backed up till February but I need some crucial ones for March and April.
Please is there any how I can do this? I have tried Dr Fone Lab but my device is not supported by the program.
Please any way of recovering my data?
Many thanks for your help.