I recently replaced bad battery. Once new battery charged powered up to check for normal updates. Saw there were updates to be had. Before even clicking on update the phone blacked out. My phone connects to Amazon Alexa so at same time phone blacked out Alexa stated that moto e4 had disconnected (phone turned off). Tried to restart, all I get on screen now is a blue screen with motorola logo and the words” powered by android” beneath logo. Does not go beyond that screen.
Tried going to the android troubleshooting screen (power + volume down). I can get there but once again no matter which choice I go with, upon the next step screen goes to blue screen with logo as mentioned above.
Did I fry something by changing battery? Seemed like I had fixed it but everything went to hell when I restarted.
Getting frustrated, battery change was an easy fix, I thought.