So I just purchased some Galaxy Buds+ and charged them. I opened the case and they don’t show up on bluetooth. So I closed the case and went to Galaxy wearables app and opened them and they didn’t show up. I have a Galaxy S8+ phone. No matter what I try my buds+ don’t show up. I tried putting them in my ear and holding my finger on the touch pad and no sound plus they still didn’t show up. I tried hold my fingers on the touch pad with them in the case and still nothing. I uninstalled the wearable app and reinstalled the app and still nothing. Do I have defective ear buds?