I can not get a answer that helps me at all. I receive messages from Iphone users and I get the texts just fine, but if they send me a picture, I get a download that I need to tap. I do that and it says downloading but actually does nothing. I can send pictures to myself just fine. So it is not my device. But I have several work mates that have Iphones and I can not see any pictures that they send me. Help. I can not reset my APN because “set to default” is greyed out. My data is on. I have emptied my cache. I have cleared data. I have forced stop. I am at my wits end. I prefer not to reset my device. Can anyone help me.