- My iPhone 7 plus voice is not coming up during calls, and the other end person can’t hear me as well.
- But all sound system are Ok, it plays music and videos all fine.
- I tried making calls on WhatsApp also not going tru and it has stop doing audio message as well.
- Pls help me for possible solutions sir .
Thanks in anticipation.
Harold
Hey man, it’s clear that the microphone (and probably the earpiece) is busted. You can have it repaired but I’m not sure how much they’ll charge you for it. It’s a hardware issue so there’s only so much we can do about it.
I guess, if you don’t want to get it repaired, the best option you have is to use a headset during calls.
a.abuibrahim
Thanks for your reply, I did try recoding a vedio but when playing it the sound is not coming off. So please what can you suggest then..
Thanks
Harold
The iPhone 7 Plus has two speakers: one at the bottom and one at the top (earpiece). It’s possible that the earpiece is damaged. So the device still plays audio when you play a music track or a video but during calls, you may not hear the person on the other line.
Also, it’s possible that the microphone is damaged. Try recording a video of you talking and see if it captures your voice.
https://www.ikream.com/how-to-fix-iphone-7-cant-hear-callers-callers-cant-hear-microphone-stops-working-issues-27495