Hey there. So, I’ve been part of the Samsung galaxy S10e family since November 2019. Not once have I had an issue since the recent software update on April 1st, 2020. Since then, I’ve been having issues obtaining my photos from editing or simply previewing without it displaying a GRAY square with an EXCLAMATION MARK on the center. As you can see on the picture I uploaded, it doesn’t allow me to see it. If i restart my phone, everything goes back to normal and I can see my photos, until some time. Once I exit out of the gallery app and try to re enter, the problem all over again. Can someone please guide me on how to fix this or maybe recommend a new software update where I can update on my phone? This problem is seriously annoying and very inconvenient.
Thank you kindly.