I have samsung galaxy S5 Sm-g900v Verizon lolipop 5.0 .
I wanted to upgrade the software to marshmallow 6.0 .
The phone downloaded the software successfully and pressed install new software.
The phone turned off and on into the android screen and it was installing the new software then i say Error and restarted the phone again and nothing happened.
Please is there anything i can do
Harold
You try using Smart Switch if you weren’t able to install the update using your phone.
Download Smart Switch from here: https://www.samsung.com/us/support/owners/app/smart-switch
It’s an official application from Samsung so you don’t have to worry about malware.
Once you’ve installed it, connect your phone to a computer and launch Smart Switch. Then follow on-screen instructions to download and install an update on your phone.