Device is not booting or showing any notification lights even after trying to force restart.
I tried using wirelesscharger ..it is charging but no lights on the display.
Any idea what might be wrong with the device and how much it will cost to fix..
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Device is not booting or showing any notification lights even after trying to force restart.
I tried using wirelesscharger ..it is charging but no lights on the display.
Any idea what might be wrong with the device and how much it will cost to fix..
Dina
If your smartphone device is no longer responding and it’s not turning on, try these:
1. CHARGE your phone using the original charger. Check to ensure that your charger is not dislodged from the wall outlet.
2. CLEAN the USB port and check the USB cable for possible damage. This is to ensure that the problem is not with the USB port and cable. The USB port should be free of dirt, dust, and there’s nothing clogging. If needed, use a can of compressed air to clean the port. For the USB cable, you can use the USB cable on another device and see if it works fine.
3. FORCE RESTART your device. Since you have mentioned that you tried forced restarting your device to no avail, might as well remove the battery of your device — that is if your phone has a removable battery. Then put it back after 30 seconds and try to turn the phone back on.
4. Troubleshoot using a computer. This option may not be applicable to some smartphones, but if you may wish to try, here’s how it’s done:
> Using your USB cable, connect your phone to the computer for at least 15 minutes and let it charge.
> Then disconnect the USB cable from your smartphone, but keep it connected to the computer.
> After 10 seconds, connect the USB cable again to your phone and let it charge for another 30 minutes.
> After the said time, press and hold the power button for at least 15 seconds and wait until the screen restarts.
If this trick fails to fix the problem, your last option is to restore the phone to factory default settings. Note that this reset will wipe everything from your phone’s memory, unless you have backed it up before the problem became apparent. But then again this option can only be performed if the screen turns on, not unless you have an iPhone.
For iPhones, you can restore the phone to its default settings using iTunes. Here’s how:
> Connect your phone to the computer using the supplied USB cable.
> Open iTunes.
> Select your device when it appears on the computer.
> You can select Update or Restore. Update will install the latest iOS version while Restore will restore your phone to its default settings.
After the process, your phone should restart by itself and you will be asked to set it up as new again.
If neither of these troubleshooting tweaks fixes the screen issue on your device, bring your phone to your nearest store and have a repair tech assess your device.