Hello all. I have been trying for weeks now to update my android version to 10. I have an AT&T galaxy S9 which I bought at the AT&T store, and I am an AT&T customer. I am making payments on the phone which i got just about 2 years ago. I am currently using android version 8, and I have been trying to get the phone to update to android 10. When I go into settings and tap “check for software updates” it says I am using the latest version (8.0), which doesnt make any sense since AT&T says the update is indeed available. I am connected to wifi, and my phone is plugged in and charged to 100% when I try to do the update, but it still says im using the latest version. I cant for the life of me get this to update. I have even factory reset the phone. I have tried using things like frija and odin to ZERO success. Can anyone help me figure out how to update to android 10, or at least why the heck my phone refuses to update even though one is available? I have attached a couple screenshots to try and help. Also I just got my unlock code for the phone, so I just unlocked my phone too with an unlock code. Just paid it off and got that done.
Edit : I can’t seem to upload images from my phone, so I uploaded them to a site and here is the links.