Here’s how to fix a Galaxy A10 that won’t send MMS:
1. Force restart your phone.
Minor glitches that cause the phone to not able to send an MMS can be eliminated by force restarting the device. Doing so will also refresh your phone’s operating system. Here’s what you need to do:
> Press and hold the Volume Down button and don’t release it yet.
> While holding down the volume button, press and hold the Power key as well.
> Keep both keys held down together for 15 seconds or until the Galaxy A10 logo appears on the screen.
Then try to send a picture message from your device and see if it is already working.
2. Make sure that your cellular data is enabled or the phone is connected to a WiFi network.
Sending an MMS requires the phone to have internet connection. Otherwise, the feature won’t work as intended. To verify if the cellular network is enabled, follow these:
> Swipe down from the top of the screen to pull the notification panel down.
> Tap the Settings icon.
> Tap Connections.
> Scroll down and touch Data Usage.
> Tap the switch next to Mobile data to enable it if it’s been disabled.
If you are utilizing a WiFi network to get internet access, check the WiFi to make sure it is on and connected to the network.
3. Reset network settings.
Network connectivity errors can also be the underlying cause. To rule this out, reset the phone’s network settings. Doing so will delete the current connections and restore them to default.
> Pull the notification panel down.
> Tap the Settings icon on the upper-right corner.
> Scroll to and tap General management.
> Tap Reset.
> Tap Reset network settings.
> Tap Reset settings.
> If prompted, enter your PIN, Password or Pattern.
> Finally, tap Reset.
Then check if the problem is already fixed.
4. Do a Master Reset.
If you are still unable to send MMS from your device, restore your phone to factory default settings. Before doing so, back up your files and remove your Google and Samsung account so that you won’t be locked out . Then do these:
> Turn off your phone.
> Press and hold the Volume Up and Power keys.
> When the Galaxy A10 logo shows, release all three keys.
> Your Galaxy A10 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
> Press the Volume down key several times to highlight ‘wipe data / factory reset’.
> Press Power button to select.
> Press the Volume down key until ‘Yes’ is highlighted.
> Press Power button to select and start the master reset.
> When the master reset is complete, ‘Reboot system now’ is highlighted.
> Press the Power key to restart the device.
Don’t forget to check if the phone is already able to send MMS or picture messages.
Dina
Here’s how to fix a Galaxy A10 that won’t send MMS:
1. Force restart your phone.
Minor glitches that cause the phone to not able to send an MMS can be eliminated by force restarting the device. Doing so will also refresh your phone’s operating system. Here’s what you need to do:
> Press and hold the Volume Down button and don’t release it yet.
> While holding down the volume button, press and hold the Power key as well.
> Keep both keys held down together for 15 seconds or until the Galaxy A10 logo appears on the screen.
Then try to send a picture message from your device and see if it is already working.
2. Make sure that your cellular data is enabled or the phone is connected to a WiFi network.
Sending an MMS requires the phone to have internet connection. Otherwise, the feature won’t work as intended. To verify if the cellular network is enabled, follow these:
> Swipe down from the top of the screen to pull the notification panel down.
> Tap the Settings icon.
> Tap Connections.
> Scroll down and touch Data Usage.
> Tap the switch next to Mobile data to enable it if it’s been disabled.
If you are utilizing a WiFi network to get internet access, check the WiFi to make sure it is on and connected to the network.
3. Reset network settings.
Network connectivity errors can also be the underlying cause. To rule this out, reset the phone’s network settings. Doing so will delete the current connections and restore them to default.
> Pull the notification panel down.
> Tap the Settings icon on the upper-right corner.
> Scroll to and tap General management.
> Tap Reset.
> Tap Reset network settings.
> Tap Reset settings.
> If prompted, enter your PIN, Password or Pattern.
> Finally, tap Reset.
Then check if the problem is already fixed.
4. Do a Master Reset.
If you are still unable to send MMS from your device, restore your phone to factory default settings. Before doing so, back up your files and remove your Google and Samsung account so that you won’t be locked out . Then do these:
> Turn off your phone.
> Press and hold the Volume Up and Power keys.
> When the Galaxy A10 logo shows, release all three keys.
> Your Galaxy A10 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
> Press the Volume down key several times to highlight ‘wipe data / factory reset’.
> Press Power button to select.
> Press the Volume down key until ‘Yes’ is highlighted.
> Press Power button to select and start the master reset.
> When the master reset is complete, ‘Reboot system now’ is highlighted.
> Press the Power key to restart the device.
Don’t forget to check if the phone is already able to send MMS or picture messages.