background- GF finished making a video call … about 1/2 hr later she tried to make another… camera came up and immediately shut down so fast we couldn’t see the error message. Took to a local tech, I know he cleared the cache, reset the system settings and did a factory reset. He said that we may need to do a clean OS install but, he didn’t know where to get a clean copy. He did say the error message said “There is more than 1 app trying to access the camera at a time the camera will shut down” The rest of the phone works fine. If it matters the phone was purchased thru Verizon about 5 years ago and I am presently in the Philippines. BTW I have gone thru the troubleshooting guide and done everything suggested plus things from other sites. Thank you for any help
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